Artway Shipping Charges and Policy

Standard Delivery to Mainland UK, Scottish Highlands and Northern Ireland

Your goods will be received within 3 to 5 working days from the day after placing your order. Items will be shipped by Royal Mail or by Courier where appropriate.

In the unlikely event that your goods don't arrive within the timescales above, please contact us on 01225 811317.

Courier Delivery to Mainland UK, Scottish Highlands and Northern Ireland

Your goods will be received within 2 working days from the day of placing your order.

In the unlikely event that your goods don't arrive within the timescales above, please contact us on 01225 811317.

Standard Delivery to Scottish Islands, Outer Hebrides and the Isle of Man

Your goods will be received within 5 to 7 working days from the day after placing your order. Items will be shipped by Royal Mail or by Courier where appropriate.

In the unlikely event that your goods don't arrive within the timescales above, please contact us on 01225 811317.

Terms and Conditions

We accept all major credit and debit cards. Wholesale customers who wish to set up an account are offered 30 day terms with official orders. Please contact us to discuss. VAT is charged at the standard rate. The title of goods does not pass to the purchaser until payment has been made in full to the vendor, any monies received by the purchaser following the sale of such goods or any part of them by the purchaser, shall be held by the purchaser on trust, for the vendor.

Damaged/pilfered goods:

You must claim in writing against the carriers for any goods damaged or pilfered within 3 days of receipt of goods. We strongly recommend that you also show the parcels to the carrier and sign for the goods as damaged, otherwise a claim may be invalid.

Return of goods:

You have the right to cancel your contract with us within seven days of receipt of your goods. We regret that returned goods cannot be accepted without prior authorisation. Please contact us on 01225 811317 to arrange the return of your goods and to receive your refund. The goods must be in a resalable condition for full credit allowance. Any charge for delivery will not be refunded. If cancelling after 7 days then an administration fee of £2.50 will be deducted from your refund.

Accuracy:

Every effort has been made to ensure the accuracy of information contained herein - errors and omissions excepted.

Company Details

Ian Way
Artway
7 Locks Cross
Corsham
SN13 9TB
VAT No: 639648196

01225 811317
sales@artway.co.uk

Further Information

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